The second-hand marketplace Members Share Displeasure Regarding Sizing Modifications

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

This online marketplace has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.

Digital Channels Backlash

Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.

The company said the revised method more closely matches comparable marketplaces.

They have suggested members to review their products and adjust the sizing manually when needed, which has left users frustrated.

Sizing System Modifications

Before the change, the sizes had both one number and one letter, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.

Shopper Experiences

One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Required Changes

A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update to its shipping options due to shopper criticism.

Jennifer Fuller
Jennifer Fuller

James Whitfield is a freelance film journalist with a passion for uncovering the hidden gems of London's cinematic landscape.