‘Online Monitoring’: The Consumer Goods Giant Aims to Harness Vaseline’s Viral TikTok Trend.

First identified over 150 years ago on a Pennsylvania oilfield, the modest tin of Vaseline could hardly be considered an clear candidate for digital platform algorithms.

Nonetheless, its ascent as a popular subject on TikTok has thrust it into the lead of an advertising revolution, in which large companies are spending big on content creators and devoting less capital to marketing items in legacy broadcasters.

A Journey from Drilling to Digital

The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who observed drillers using on their skin with a residue from oil extraction. Today, a spree of content from users have recorded its extensive utilization in “practical tricks”.

Promoted as a remedy for cleaning shoes or extending perfume longevity, along with a cure for squeaky doors. Users have even applied it to combat the nuisance of chip seasoning clinging to fingers.

Leveraging the Buzz

Noticing its viral resurgence, marketers at Unilever boosted the tips by asking their own scientists to test them and letting the content creators in on the results.

Claims that Vaseline reduced the burn from hot food on the lips were given the thumbs up. So too were ideas it could extend fragrance and rejuvenate purses. Proposals that it might whiten teeth or make eyelashes longer were debunked.

The ‘Digital Ear’ Approach

Print ads and broadcast spots would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has persuaded leaders to dramatically increase investment in content creators.

This monitoring of online platforms to shape commercial tactics has been termed “social listening”. The company's chief executive, recently appointed, has indicated the goal is to spend half of its colossal advertising budget on platform-based material.

Shifting to Modern Engagement

The company's social media lead, who is leading the online push, said the company was just evolving with contemporary approaches of reaching consumers. She said interacting online “without killing the party” was essential.

“How do brands authentically become part of the conversation? That’s always what we’ve been trying to do as brands, since the era of community gossip and sharing usage tips.

“The trend is shifting from a broadcast model, where we would just send out ads … Currently, it's countless discussions, various groups. The evolution of platform algorithms means that these audiences appear specific, but they’re not.

“Ensuring your product is discussed by consumers, mentioned by individuals, that is how you can build trust and relevance. Creators are critical to that. This word-of-mouth strategy is being amplified.”

A Fundamental Consumption Turn

The strategy reflects seismic changes occurring in how media is consumed, with Gen Z and millennial audiences spending more time on digital networks than traditional TV, print, or radio.

The shift is reflected in drops in broadcast and newspaper ads. Across Britain, advertising income for primary networks have dropped substantially in real terms since 2019.

The Rise of the Creator Economy

This further signifies a merging of functions as corporations essentially turn into content studios, collaborating with a multitude of digital creators to enhance their items.

Leon Harlow said: “Clearly, there is a migration of viewers away from some legacy media and their time is increasingly on social platforms like Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines.

“Many companies report to us audiences believe endorsements from the individuals they follow compared to commercial messages. It's an ongoing shift.”

He added firms may also cut expenditures by investing in creators over big traditional media campaigns, which also enables easier content adjustment to see what works.

This strategy is expanding. Advertising spending on the creator economy is rising at quadruple the rate than total media spending. In the US, it has more than doubled since 2021 and is forecast to attain tens of billions in 2025.

Traditional Media's Continued Place

Regardless of the massive shift, executives said they believed television commercials still played a key part to play, as networks still held the capability to frame public debate.

Sykes said: “One of the highest return-on-investment media opportunities is still the Super Bowl. It’s not about those broadcasters saying: ‘We are no longer pertinent.’ The focus is on who seizes focus … I think there’s 100% a place for them.”

Jennifer Fuller
Jennifer Fuller

James Whitfield is a freelance film journalist with a passion for uncovering the hidden gems of London's cinematic landscape.